Career Information
Taxi drivers transport passengers from a pick-up point to a desired destination. They collect fares, keep logs of mileage and time and report to a central dispatcher via radio. A taxi driver picks up passengers at airports, private homes, city streets and public sites such as theaters, restaurants, hotels and shopping centers.
A taxicab, also known as a taxi or a cab, is a type of vehicle for hire with a driver, used by a single passenger or small group of passengers, often for a non-shared ride.
A taxicab conveys passengers between locations of their choice. This differs from other modes of public transport where the pick-up and drop-off locations are determined by the service provider, not by the passenger, although demand responsive transport and share taxis provide a hybrid bus/taxi mode.
Job Duties
Taxi drivers and chauffeurs typically do the following:
Check their car for problems and do basic maintenance
Keep both the inside and outside of their car clean
Refuel their car when necessary
Pick up passengers and listen to where they want to go
Operate wheelchair lifts when needed
Help passengers load and unload their luggage
Drive to passengers' destinations
Obey all traffic laws
Collect fares, including allowed extra charges
Provide a receipt if the passenger requests one
Keep a record of miles traveled
Job Skills Required
A taxi driver must have excellent written and verbal communication, decision-making and customer service skills. Basic math skills are needed due to a taxi driver's responsibility to handle customer fares. Knowledge of local geography and map-reading skills are essential. The ability to speak and understand several languages is helpful, but not required.
Training and Licensing
All states and many municipalities regulate taxi cabs. All require that cab drivers possess a driver's license and appropriate vehicle insurance, and many require that cabbies also hold a commercial, taxi or chauffeur's license. Some locales regulate the number of hours a cabbie can work in a day. Almost all cab companies require drivers to complete a training program, lasting from a few days to two weeks. Training programs usually include sections on state and local traffic laws, company policies and best safety practices.
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